Privacy Policy

Effective Date: December 3, 2025

Last Updated: December 3, 2025

Tank Air (SSATI LLC d/b/a Tank Air) (“Tank Air,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website tankair.com and any related services (collectively, the “Site” or “Services”).

By using the Site, you agree to the practices described in this Privacy Policy.

1. Information You Provide to Us

We collect information you provide directly, including:

• Contact information — name, email, phone number, billing and shipping addresses

• Account information — login details and preferences

• Order information — purchases, order history, returns

• Payment information — handled securely by our payment processors; we do not store full card numbers

• Communications — messages, emails, customer service inquiries

• Marketing preferences — newsletter/SMS opt-ins

• Social submissions — posts, comments, messages on social media

You may request access, correction, or deletion of your personal information at any time.

2. Information We Collect Automatically

When you visit the Site, we and our service providers automatically collect:

• Device information — IP address, browser type, device type

• Usage information — pages visited, time spent, clicks, referring pages

• Approximate location — derived from your IP address

• Cookie-related data — explained in Section 7

We may also receive data from third parties (for example, marketing partners, analytics tools, or social platforms depending on your settings).

3. How We Use Your Information

We use your information to:

• Process your orders and manage your account

• Provide customer support

• Send transactional communications (e.g., order updates)

• Send marketing emails/SMS (where permitted by your preferences)

• Personalize your experience

• Analyze Site usage and improve performance

• Prevent fraud, protect security, and comply with legal obligations

• Conduct research, reporting, and business analytics

Where required (such as in the EU/UK), we rely on legal bases including consent, contract performance, legitimate interests, and legal obligations.

4. How We Share Your Information

We do not sell personal information for money. We may share information with:

Service Providers

Trusted vendors who help operate our business, including:

• Shopify (e-commerce platform)

• Payment processors

• Klaviyo (email/SMS marketing)

• Google Analytics and similar analytics providers

• Osano (cookie consent management)

• Shipping and fulfillment partners

These providers may access personal data solely to perform services for us.

Advertising & Analytics Partners

We may share limited data (e.g., hashed identifiers, device data) to measure ad performance or deliver relevant advertising. Some states treat this as “selling” or “sharing.” You may opt out — see Section 14.

Business Transfers

If we undergo a merger, acquisition, or asset transfer, your information may be included in the transaction.

Legal & Safety

We may disclose information to comply with laws or protect the rights and safety of Tank Air, users, or others.

Aggregated or De-Identified Data

May be used for analytics or reporting and does not identify individuals.

5. SMS/Text Messaging

If you opt in to receive SMS messages, you agree to receive recurring marketing and transactional texts. Message/data rates may apply. Consent is not required to purchase.

You can opt out anytime by replying STOP. Reply HELP for help. For assistance, email info@tankair.com.

6. Email Marketing & CAN-SPAM

We may send you emails about orders, updates, or marketing promotions. To comply with CAN-SPAM, we:

• Do not use deceptive subject lines

• Include our physical address

• Offer a visible unsubscribe link

• Honor opt-out requests promptly

You can unsubscribe at any time.

7. Cookies, Osano Consent Manager & Online Tracking

Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to operate the Site, improve performance, and support analytics and advertising.

Osano Consent Management

We use Osano to manage cookie consent. Osano:

• Displays region-appropriate cookie banners

• Scans and categorizes cookies

• Allows you to accept or reject non-essential cookies

• Stores your choices

Cookie Categories

Essential: Required for the Site to function (e.g., checkout, security, remembering consent settings)

Functional: Remember preferences and enhance experience

Analytics: Understand how the Site is used

Advertising: Deliver and measure ads on our site and third-party sites

Managing Your Cookie Preferences

You can manage cookies via:

• The “Cookie Preferences” link in our footer

• Browser settings

• Mobile device privacy settings

Global Privacy Control (GPC)

Where required by law and supported by Osano, we treat GPC or similar signals as opt-out requests for certain tracking or “sale/share” activities.

Do Not Track

Because no global DNT standard exists, we do not currently respond to DNT signals alone.

8. Payment Processing

Payments are processed by third-party providers (e.g., Shopify Payments). We do not store full payment card numbers. Your use of a payment page is governed by the processor’s own privacy policy.

9. Third-Party Websites

Links to third-party sites are provided for convenience. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

10. Security

We use reasonable technical and organizational measures, including:

• SSL/TLS encryption

• Access controls

• Secure hosting infrastructure

No system is 100% secure, but we work to protect your information as best as possible.

11. Children’s Privacy

The Site is not intended for children under 13.

We do not knowingly collect information from children under 13. If you believe a child has provided data, contact us at info@tankair.com.

12. International Users (EEA/UK/Switzerland)

If you reside in these regions:

Data Controller: SSATI LLC (Tank Air)

Legal Bases: Consent, contract, legal obligation, legitimate interests

You may have the right to:

• Access your data

• Correct inaccuracies

• Request deletion

• Restrict processing

• Object to processing

• Withdraw consent

• Data portability

Requests may be emailed to info@tankair.com. You may also lodge complaints with your local data protection authority.

13. Data Retention & Your Choices

We keep personal data only as long as necessary for:

• Business operations

• Legal/reporting requirements

• Fulfilling orders and services

You may:

• Update account details

• Opt out of emails or SMS

• Adjust cookie preferences

• Request deletion (subject to legal exceptions)

14. California & U.S. State Privacy Rights

Residents of California and certain U.S. states have specific rights regarding their personal data, including the right to:

• Access the information we collect

• Delete information (subject to exceptions)

• Correct inaccurate data

• Opt out of “selling” or “sharing” personal information or targeted advertising

• Non-discrimination for exercising privacy rights

We do not sell personal information for money. We may “share” data for advertising analytics, which some laws treat similarly.

How to Exercise Rights: Email info@tankair.com with the subject line: “Privacy Rights Request.” We may need to verify your identity.

Global Privacy Control: Where required, we treat recognized GPC signals as opt-outs.

We do not knowingly share personal data of users under 16.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will update the “Last Updated” date and, where required, notify you via email or a Site notice.

Your continued use of the Site indicates acceptance of the updated Privacy Policy.

16. Contact Us

Tank Air / SSATI LLC 687 S Clarence Street Los Angeles, CA 90023 United States

Email: info@tankair.com